Disclaimer, Returns and Shipping Policies:

 

You are responsible for your own well being- the information in this web site is for educational use and not to be used or constituted as medical advice.

Castle Baths Purpose is to help you connect - or reconnect - with God, others, and yourself. While Castle Baths does not claim that you will be cured of any health problem or become a holy person simply by using our products, we do hope you feel better, happier, and more connected to God each time you use one of them. These products are intended for external adult use only, not for personal consumption.

 

Cruelty Free: Warning-The safety of these product have not been determined. We do not test on any Animals!

Our Site information is for educational purposes only. Our Site information has not been evaluated by the Food and Drug Administration. This information is not intended to diagnose, treat, cure, or prevent any disease.

 

Based on Essential Oil and the aromatherapy direction of use, We highly suggest if you are on any prescription medication or under a doctors care- you check with your doctor for the safety of our products and their ingredients. These products are intended for external adult use only, not for personal consumption.

 

Use our products at your own risk. A special note- we are still in the design of labeling process and wish for you to Email or phone about products and ingredients before purchase if you have any allergies and/or sensitivities, or on any medication what so ever. Always do small skin sample test before full use.

 

If you have ragweed or nut allergies- please do not use our products without checking with us first- several of our products are made with nut oils and herbs. Please call first- 757-788-8157- Monday thru Friday 10am- 6pm EST.

 

Returns

We offer 100% 30 day Satisfaction Money Back Guarantee on our products- however,

Returns must be shipped back within 7 days of notification and a 20% restocking toss away fee will be subtracted form the refund check. When you place your order- you will have to check a box and agree to this term or we can not ship any order to you.

 

All refunds and exchanges require the buyer to cover all shipping cost. Refunds will be mailed in a check to the buyer - to the buyers shipped address. If we however ship a product with a fault- we will indeed cover all shipping for a new product to be shipped!:-)

 

We do not refund opened DVD's- we will exchange for a new DVD of the same title only.

 

Shipping policies:

We ship USPS priority mail- the Green choice- did you know USPS uses recycled paper and is the Green choice for shipping? Yes, it's true, and that is why we ship USPS! In the United States, we ship in Priority rate rate boxes and only charge a flat $5.50. So pack your order FULL- and don't worry about the weight- it's still only $5.50!

 

For ALL International orders- we still ship USPS Priority Air and most orders arrive in 7-10 Business days. The cost for International is as follows:

Once you've ordered:

We at Castle Baths would like to give you our sincere thanks for your order! Once your order ships, a confirmation e-mail will be sent along with tracking particulars.

 

Orders are processed and shipped within 24 hours, with some limitations.

 

For our US customers time in transit is usually within 3-5 business days and once your order ships you should receive tracking information.

PLEASE NOTE- for international orders! Your country's customs authority may occasionally hold it up a little longer and please remember we are not liable for held parcels, or fees incurred nor can we offer assistance between you and the governing agency at your border.

 

DID YOU SELECT CHECK OR MONEY ORDER for your payment choice?

 

THIS ONLY APPLIES TO OUR CUSTOMERS WHO HAVE SELECTED THE CHECK/MONEY ORDER PAYMENT OPTION
If you selected the "Check/Money Order" option as your method of payment, the order will be held until your payment has been received. Once we receive your payment your order will be processed and shipped within 24 hours.